Privacy Policy
Information We Collect
When you request a quote, we collect what you enter in the form: your name, phone number, email address, city, the service you need, and your message. We also note which page you were on and, if you came from an ad or a link, the campaign that sent you, so we know how you found us.
Website Analytics (Microsoft Clarity)
We use Microsoft Clarity to see how people use this website so we can make it better. Clarity is a behavioral analytics tool: it records how you interact with our pages — clicks, taps, scrolling, and mouse movement — and turns that into heatmaps and session replays (a playback of how a visit went). We set Clarity to hide what you type into our quote form, and hidden text isn't sent to Microsoft at all. The usage data Clarity collects goes to Microsoft, which provides Clarity. Microsoft may also use that data for its own purposes — including advertising through Microsoft Advertising (the company behind Bing ads), and fraud and security protection — as its privacy statement describes. We don't use Clarity to show you ads. By using this site, you agree that we and Microsoft can collect and use this data as described here. To learn how Microsoft handles it, see the Microsoft Privacy Statement at microsoft.com/privacy/privacystatement.
Advertising and Measurement (Google)
We advertise on Google and use the Google tag — Google Ads conversion tracking and Google Analytics — to measure which ads and pages lead to quote requests, calls and texts. When you arrive from one of our ads, Google adds a click ID to the address of the page, and we keep it with your quote request so we can tell which ad brought you in. When you send a quote request, the Google tag also sends Google a scrambled (hashed) form of your email address and phone number so Google can match the request to an ad click; Google does not receive them in readable form from us. Google sets its own cookies for this, and uses the data as its privacy policy describes — see "How Google uses information from sites or apps that use our services" at policies.google.com/technologies/partner-sites. You can control ad personalization at adssettings.google.com.
Cookies and Similar Technologies
Clarity uses first-party cookies — cookies set by this website — to recognize your browser from page to page and between visits. It can also set third-party cookies from Microsoft domains, including clarity.ms and bing.com; Microsoft says those support purposes like advertising. Clarity honors the Global Privacy Control signal if your browser sends one. Our site also keeps the campaign you arrived from in your browser for the length of your visit, and remembers your language choice (English or Español) in a cookie. Some pages show a Google Map, which is loaded from Google and may set Google's own cookies — see Google's privacy policy for how Google uses that information. You can block or delete cookies in your browser settings, and the site will still work.
How We Use Your Information
We use the information you send us only to respond to your quote request and schedule your job, and we use website usage data only to understand and improve this site. We do not sell your information to third parties.
Information Sharing
We share information only as needed to provide the service you requested, with the companies that run this website and its analytics — including Microsoft, for Clarity, as described above — with the email and customer-management services we use to receive and follow up on quote requests, or if required by law.
Data Security
We take reasonable steps to protect the information you share with us.
Your Choices
You can ask us to delete your information at any time by contacting us directly.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.